In some cases, you want to ask website visitors to select a time. This article shows you how to place a Time Picker inside a Chatbot.

Selecting a time

There are many scenarios which might require a website visitor to select a time:

  • book a time for a future appointment
  • identify the time of a past accident, product purchase, or incident
  • reserve a check-in and check-out time for a hotel, campsite, or rental car

The Time Picker asks users to select a time. In some cases, you might want to ask users to select a date and time. To collect both types of information you need to place two separate tools Date Picker and Time Picker inside two separate Chatbot Message blocks.

For more information, see:

1 Opening the Message block

You place a Time Picker request inside a Message block.

  1. Go to the Builder page.
  2. Locate the Bot you want to edit and then click Edit on the toolbar. The Builder page displays.
  3. Locate the Message block that will contain the user response.
  4. Click the Message block. The Message panel displays.
  5. Click Add to insert a new message line.
  6. Type a sentence that asks visitors to select a time.
User Response_Time picker

2 Inserting the Time Picker tool

You place the Time Picker tool inside a Chatbot by opening the User Response panel.

For this article, we assume a coffee shop takes pre-sales orders from its regular customers; people can order a drink a few minutes before they arrive at the coffee shop.

  1. Click User Response at the bottom of the Message panel. The User Response panel displays.
  2. Click the box beside Input Type. A drop-down menu displays.
  3. Select Time Picker.
  4. Beside Interval, enter a number. This is the number of minutes between events.
  5. Click Continue. The Message panel displays.
  6. Click Save.
Time picker_Interval

3 Previewing the Chatbot

After placing a Date Picker inside one Message block, you can preview the results.

Time picker

4 Customizing the request

The User Response panel has 2 customisation features.

1 User can skip

  • Click this toggle if you want to make the selection optional rather than required. In most cases, this option won’t be used because you want users to make a choice.
  • The toggle places a blue button near the bottom of the Chatbot (see image below).
Time Picker

2 Legal Consent

  • Click this toggle if you want to add a statement to the Chatbot that verifies a website visitor agrees to your privacy policy.
  • For more information see: Adding Legal Consent.
Legal Consent_Skip

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