Chatbot Data

This article shows you how to locate and read the data on a Chatbot log.

1 Locating log data

1. Open the Data and Analytics page for a Chatbot.
2. Scroll up to the top of the page.
3. Click the Analytics button in the top right corner. A drop-down menu displays.
4. Select Data Logs. The Data Logs page displays.

2 Reading log data

The data log creates an entry for each user who interacts with your Chatbot. The example below was created during a test. The log shows:

• Chatbot name (Pizza Heaven)
• number of interactions (3)
• number of interactions from a desktop (2)
• number of interactions from a mobile device (1)
• time and date of interactions
• the type of user response (e.g. pizza, wings, or combo set)