This article shows you how to locate and read the data on a Chatbot log.

1 Locating log data

  1. Open the Data and Analytics page for a Chatbot.
  2. Scroll up to the top of the page.
  3. Click the Analytics button in the top right corner. A drop-down menu displays.
  4. Select Data Logs. The Data Logs page displays.
data log button

2 Reading log data

The data log creates an entry for each user who interacts with your Chatbot. The example below was created during a test. The log shows:

  • Chatbot name (Pizza Heaven)
  • number of interactions (3)
  • number of interactions from a desktop (2)
  • number of interactions from a mobile device (1)
  • time and date of interactions
  • the type of user response (e.g. pizza, wings, or combo set)
data log sample

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