This article shows you how to add blocks — and give them new names — while building a Bot. You can use these skills while working on a template or building a Bot from scratch.

About the first block

While working on the Builder page, you will notice the first block of a Bot is different in 2 ways.

  • Unlike all other unconnected blocks, the first block has a black node on top. That means you cannot link other blocks to the top of the first block.
  • Unlike other blocks, you should not delete the first block. If you remove the first block, the entire Bot will be removed.
Black node of the Block

1 Adding a block

  1. Go to the Bot Builder page.
  2. Scroll up to the menu at the top of the page.
  3. Click Add Block. A new block is placed on the blue workspace.
Adding a New Block

2 Renaming a block

New blocks have a generic name. It’s good practice to give each block a name that helps you remember the content of the block. Generally, it’s a good idea (but not required) to name the first block as Intro.

  1. Click the new block on the workspace. The Message panel displays.
  2. Locate the block name in the top left corner of the Message panel.
  3. Click once on the name and then enter the new name.
  4. Click Save. The Message panel closes. The new block appears on the blue workspace with the new name.
Message panel

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