Goals

This article shows you how to measure Chatbot performance by creating goals. For this analysis, a goal is defined as follows: a given Message block contains a user response a website visitor interacts with the user response in a measurable way (e.g. clicking a button or entering an email address). 1 Locating goal settings Go […]

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Autoresponder

This article shows you how to place an email capture tool inside a Chatbot and use this data to build your email list. This tool is useful for people who have an autoresponder account and are interested in growing their email list. Preliminary work Before placing a list building tool inside a Chatbot, you need […]

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Email

This article shows you how to customize email notification settings. Each time a user engages with your Chatbot, you receive a notification. These Basic Features are available to all Chatbot customers. These notifications are generated automatically by the Chatbot system. They are sent only to you. Your customers, sales leads, and users do not receive […]

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Sound

This article shows you how to customize Sound settings. Customizing these settings helps you control how a Chatbot displays on a webpage. These Basic Features are available to all Chatbot customers. 1 Locating sound settings Go to the Settings page. Scroll down to the Sound Settings header on the left side of the page. Customize the […]

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Pages

This article shows you how to customize Page settings. These tools are part of Convertio Extreme Feature package. In this article, you learn how to: change page name add link to a favicon add meta link to a favicon image 1 Changing Page name You can change the name of a page as it displays […]

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Locating the Settings page

There are several Settings options that help you customize the appearance and behavior of your Chatbot. This article shows you how to find the Settings page.

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